a review of the interrelation between personnel’s self-efficacy and conducting organizational citizenship behavior case study: personnel of the cultural management department of the ministry of science, research & technology

organizational citizenship behavior, as an optional and intelligent behavior of the personnel, has a significant impression on the individual and organizational conducts and make the personnel to do their duties much better than expected and assigned by their job description. meanwhile, self-efficacy of the personnel, relaying on their ability and talent, has a determining role in encouraging and developing organizational citizenship behavior. this article aimed to study the correlation of the self-efficacy of the personnel with conducting organizational citizenship behavior and also the correlation of the personnel’s self-efficacy with the aspects of organizational citizenship behavior among the personnel of the cultural management department of the ministry of science, research & technology (tehran, iran). the required data were collected through official census of all the employees of the cultural management department of that ministry using two different questionnaires; podsakoff et al’s questionnaire, was used to assess organizational citizenship behavior, and the researcher made questionnaire, programmed based on bendora’s study on social-cognitive theory, was applied to assess the organizational self-efficacy. the research is a survey study and the data were analyzed using correlation coefficient calculation and its significance test (t-sample test). the results showed a direct relationship between the personnel’s self - efficacy and the outbreak of citizenship behavior. there was also a direct interrelation between the personal’s self-efficacy and every aspect of the citizenship behavior.